Refund Policy for Outboard Motor For Sale
Ever bought a new outboard engine or a used outboard motor part and wondered what happens if it’s not quite right?
We get it. Returns and refunds can be a headache.
That’s why at Outboard Motor For Sale, we keep our refund policy straightforward, fair, and easy to follow.
When Can You Get a Refund on Outboard Motors, Boats, and Parts?
You can request a refund if:
- The product is faulty or damaged on arrival—like a used outboard motor that won’t start or a new tiller handle that’s broken
- The item you received isn’t what we described or ordered—maybe you got the wrong electric outboard motor model
- Your order never arrives within the promised delivery time
- You change your mind within 14 days of receiving your order (for most products)
Some exceptions apply, which we’ll cover below.
Products Excluded from Refunds
Certain items can’t be refunded unless faulty or damaged:
- Customized or personalized products
- Perishable goods (not common for our marine parts, but worth mentioning)
- Used outboard motor parts that show signs of wear beyond what was disclosed
- Items returned without original packaging or in used condition
We’re upfront about these so you know what to expect.
How to Request a Refund for Outboard Motors, Boats, or Parts
Here’s how to get the ball rolling:
- Contact us within 14 days of receiving your order at support@outboardmotorforsale.com
- Tell us your order number and why you want a refund
- We’ll guide you through returning the item safely
- Once we receive and inspect the returned product, we’ll process your refund
Return Shipping Costs
If the refund is because of our mistake—like a faulty new outboard engine or wrong boat part—we cover the return shipping.
If you’re returning because you changed your mind, you’ll usually need to cover the cost of sending the item back.
How and When You’ll Get Your Refund
Refunds go back to the original payment method.
We aim to process refunds within 10 working days after receiving the returned item.
If there’s a problem with your refund, we’ll keep you in the loop.
Damaged or Lost Returns
If your return gets lost or damaged in transit, let us know immediately.
We’ll work with the courier to sort it out or arrange a replacement if needed.
Why We Have This Refund Policy
We want you to feel confident buying outboard motors, boats, electric outboard motors, and parts from us.
Fair refunds build trust and keep things simple.
We’re boaters ourselves, so we understand how important it is to get the right gear, hassle-free.